1. Can I pay via Money Order or Check?
We
are not accepting money orders or checks at this time.
For
phone orders call
2. Are these brand new and
official releases?
We guaranteed
all DVD items are original, not bootlegs or illegal copies.
Our prices are competitive and our items are high quality.
All of them are new in box and with FACTORY SEALED PACKAGES.
All DVD items come from official distributors.
3.
Is shipping free in Canada?
Yes,
we offer free domestic shipping anywhere within Canada.
4.
Do you charge tax?
There
is 6% GST tax on all Canadian order. No provincial sales
tax on these items.
5.
Now that I've placed my order with Exyte, how and when will
it ship?
Exyte ships everything by courier service.
We generally receive the bulk of our new product on Thursdays
when we pick up from our drop ship point. Fridays are usually
for sorting and pulling orders. Shipping starts Monday afternoon
and finishes on Friday afternoon. We are closed on the weekends
and are not here to answer e-mail on Sat or Sun. Our contact
hours are Mon to Fri 10am to 5pm EST. Depending on your
locale, we try to ship so you will receive your product
in aprox 12-15 days. If you have any special shipping needs,
contact us and we can try to make some arrangements.
6. To whom do I direct any
questions I might have?
Shipping
and customer service.
info@exyte.com
7. I'm still a bit worried
about ordering over the internet?
Let
me assure you that it's completely safe. We use the services
of secure e-commerce servers and your 100% protected with
safe and secure transactions.
8. Can I pay using Paypal?
Yes, we accept online payment through paypal.
.
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